What Are The Characteristics Of Logistics Services?

Apr 27, 2022

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(1) Dependency. Since the logistics needs of the company that owns the goods are based on the business flow, and are generated and developed along with the business flow, the logistics and logistics services must be subordinate to the logistics system of the company that owns the goods, that is, the types of goods in circulation, The circulation time, circulation method and delivery method, the delivery method is determined by the owner, and the logistics company only provides corresponding logistics services according to the needs of the owner.

(2) Immediacy. Logistics service is a form of immaterial labor, it does not produce tangible products, but an instant service that accompanies sales and consumption at the same time.

(3) Liquidity and dispersion. The object of logistics service is widely distributed and mostly unfixed customers, so it has the characteristics of liquidity, wide coverage, strong dispersion, strong liquidity and strong dispersion.

The imbalance between supply and demand in some areas of the industry will also bring certain difficulties to operation and management.

(4) Demand fluctuates. Since the object of logistics services is a large number of non-fixed customers, their needs are changing in both ways and quantities, and the demand is strong.

Therefore, it is easy to cause an imbalance between supply and demand, which becomes an important reason for low labor efficiency and high operating costs.

(5) Substitutability. The substitutability of logistics services is mainly manifested in two aspects: (1) From the perspective of the main body of logistics activities, the logistics demand generated by the production and operation of industrial and commercial enterprises can be used by both industrial enterprises and commercial use. .

It can be completed in the form of self-operated logistics, or it can be completed by a professional logistics service provider, that is, it is completed by social logistics. Therefore, for professional logistics companies, there is not only competition within the industry, but also competition among shippers. If the overall level of the logistics industry is still difficult to meet the needs of cargo owners, it means that logistics companies will lose a part

market. On the other hand, when the service level of the logistics industry is difficult to meet the requirements of the cargo owner, the cargo owner company will use its own


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